Whistleblowing Platform
Statia Government
Safe. Anonymous. Secured.
Safe. Anonymous. Secured.
A whistleblower exposes (possible) wrongdoing or incidents in a company or organization. The employer investigates the wrongdoing and takes measures if necessary. Compliance Services Caribbean has been appointed by Statia Government as an independent agency, to receive and investigate reports of wrongdoing.
Compliance Services Caribbean has over 24 years of experience in integrity policies and other compliance related issues. Compliance Services Caribbean is part of Forensic Services Caribbean and has its headquarters in Curaçao.
You can report a (possible) wrongdoing in various ways. Operationally, the easiest way is to use the contact form. You can do this under your own name / email address, or you can do this completely anonymously ("double anonymous"*) if preferred.
Please keep a close eye on your junk mail folder after having used the contact form or email functionality!
Contact Form
The easiest way to make your report.
You can do this "double anonymous" in case you use an incognito email
address*.
Chat
Make your report via our live chat.
This option
works best from Monday-Friday during office hours.
Email us your report.
You can do this "double anonymous" in case you use an incognito email
address*.
statiagov@compliance-caribbean.odoo.com
Send us a WhatsApp
via mobile number +599 9 522 3078.
Phone
Call us
Monday-Friday
during office hours via
+599 9 461 7974 (fixed line) or
+599 9 522 3078
(mobile Curaçao)
*"Double anonymous" using an incognito email address
If you would like to remain 100% incognito towards Compliance Services Caribbean, we advise you to make an email address on https://tutanota.com. This is one of the worlds most safe email services, which is free as well.
Important note: please login to the email account created every now and also keep an eye on your junk email folder!
Compliance Services Caribbean will never share your identity with your employer!
Investigation of a wrongdoing: next steps
After you have reported a (possible) wrongdoing by using one of the above options, the
following steps will be taken. By means of a case number, you can contact us
at any time for the status of your report.
1. Research
We take every report seriously, and therefore we immediately start an investigation based on your report.
2. Status
You can track the status of your case via the online whistleblower portal. You can log in with your email address (right top Log in).
3. Contact
We will stay in contact with you during the investigation, if possible and/or desired. Please do not forget to keep an eye on your (junk-)mail in this respect!
4. Closure
Depending on the report and in line with procedures, we will report back to the
management and, if necessary, follow-up steps will be taken to prevent such
wrongdoing in the future. We will inform you by mail once the case is closed.
Your anonymity is guaranteed
by Compliance Services Caribbean
We work on behalf of Statia Government, but firstly we have an obligation to you, to safeguard your anonymity at all times. For us, facts about the report is what matters, not your personal data. You can be confident that we will take your report seriously. If possible, we will keep you informed on the status of your report and we will remain in contact with you.
Frequently Asked Questions (FAQ)
We are interested in the facts about the report and not in your personal
data!
Below you will find an overview of the frequently asked questions, the
FAQ's.
For any other questions, please contact us via one of the above media.
1. I want to report 100%
anonymously (to both
Statia Government
and Compliance Services Caribbean)
If you want to make a report on an anonymous base, we are open to
that. However, the report must be supported in such a way that it
provides sufficient basic information for us to initiate an
investigation. You can create an anonymous email address via
tutanota.com
This ensures your anonymity, but allows us to remain in contact.
Please log into your email account every now and then (including
your junk folder), ensuring not to miss an email from Compliance
Services Caribbean
2. How does
tutanota.com
work?
When activating the anonymous email address, you simply choose a
pseudonym and password. Encryption and other security measures will
keep your report anonymous. You will never be asked for personal
information during the reporting process. The system protects your
anonymity technically, subject to the fact that you do not provide
any personal identifiable information.
Please log into your email account every now and then (including
your junk folder), ensuring not to miss an email from Compliance
Services Caribbean
3. How do I stay informed about the
status of my report?
You will receive information about the progress of your report via
your (anonymous) email address. By this means, we can also ask you
questions in case of lack of clarity . Please log into your email
account every now and then (including your junk folder), ensuring
not to miss an email from Compliance Services Caribbean
4. What is the whistleblowing policy
of
Statia Government
?
A PDF of the policy you can find here:
5. I have filed a report, but have not heard back from Compliance
Services Caribbean ever since.
Please do check
your junk mail folder, probably here you will find emails from
Compliance Services Caribbean. We might have emailed you for further
information, for example. After filing a case, you will receive a
notification per email, which includes your case number.
If you want to make a report on an anonymous base, we are open to that. However, the report must be supported in such a way that it provides sufficient basic information for us to initiate an investigation. You can create an anonymous email address via tutanota.com This ensures your anonymity, but allows us to remain in contact. Please log into your email account every now and then (including your junk folder), ensuring not to miss an email from Compliance Services Caribbean
2. How does tutanota.com work?
When activating the anonymous email address, you simply choose a pseudonym and password. Encryption and other security measures will keep your report anonymous. You will never be asked for personal information during the reporting process. The system protects your anonymity technically, subject to the fact that you do not provide any personal identifiable information. Please log into your email account every now and then (including your junk folder), ensuring not to miss an email from Compliance Services Caribbean
3. How do I stay informed about the status of my report?
You will receive information about the progress of your report via
your (anonymous) email address. By this means, we can also ask you
questions in case of lack of clarity . Please log into your email
account every now and then (including your junk folder), ensuring
not to miss an email from Compliance Services Caribbean
4. What is the whistleblowing policy of Statia Government ?
A PDF of the policy you can find here:
5. I have filed a report, but have not heard back from Compliance Services Caribbean ever since.
Please do check your junk mail folder, probably here you will find emails from Compliance Services Caribbean. We might have emailed you for further information, for example. After filing a case, you will receive a notification per email, which includes your case number.